Privacy Policy

Who we are

Days and the City. Contact: [email protected]

What we collect

You do not need an account or any personal details to use the planner and guides. We only receive what you choose to send through our forms:

• Custom itinerary request form: name, email address, destination, dates, number of travellers, pace, interests and notes.
• Review form: name, email address, rating and review.
• Newsletter: your email address only.

How we use it

• To review your custom itinerary request, reply to you and provide the service (performance of a contract).
• To send our newsletter (consent). You can unsubscribe at any time with the link in every email; your address is then removed from the list.
• To read your review and, if you agree, publish it with your first name and last initial (e.g. Ayşe K.) (consent). Your email address is never published.

We do not use your information for advertising, and we do not sell or share it with anyone.

Services we rely on

The site uses the following providers, whose servers may be located abroad (mainly in the US and EU):

• Netlify: hosts the site and may keep standard server logs (IP address, browser details) for security and operation.
• FormSubmit: forwards form submissions to our inbox.
• Google (Gmail): the inbox where form submissions arrive.
• Brevo: keeps the newsletter list and sends the newsletter.
• Google Analytics: visit statistics (see Cookies below).
• Payment provider (Shopify): if you pay for a custom itinerary, your payment details are processed on the payment page; we never see your card details.
• Stay22: turns hotel links into affiliate (commission) links; clicking one takes you to Booking.com via Stay22.
• Travelpayouts: turns some ticket and tour links on the site into affiliate (commission) links; a small script is loaded on the page for this.

Cookies

We use Google Analytics to improve the site: we see aggregated figures such as how many people visit, which pages they view, and which devices and countries they come from; we do not identify you personally. Analytics cookies are only used if you click "Accept" in the cookie bar. If you decline, Google receives only a cookieless, anonymous signal. You can change your choice at any time via "Cookie settings" at the bottom of the page. We use no advertising cookies. Fonts are served from our own server.

When you click a ticket, hotel, city tour or eSIM link (GetYourGuide, Viator, Klook, Tiqets, Yesim, Booking.com) you move to that site, which uses its own cookies, including to recognise that you came from our link. Map links open in Google Maps. Their privacy policies are available on their own sites. To choose where a ticket link goes (Viator in the US, GetYourGuide elsewhere) we check your browser’s time zone; this stays on your device and is never sent to us.

How long we keep it

We keep form submissions for up to 2 years after your request is closed and then delete them. Published reviews stay on the site until you ask us to remove them. Records we must keep by law (e.g. payments) are kept for the required period.

Your rights

You can ask whether we hold data about you, request a copy, ask us to correct or delete it, object to its use, or withdraw your consent at any time. This includes your rights under Turkish data protection law (KVKK) and, where applicable, the GDPR.

• Email [email protected]; we reply within 30 days.
• To have a published review removed, just write to the same address.

Changes

We may update this policy when needed; the current version is always on this page.